Create Password / MFA (Okta Verify) setup

Please complete this section first before going back to the Home page to choose your Device type in Step 2 under the New Employee section

Download and set up Okta Verify

On your Mobile device:

6. Tap Next

7. Tap Add Account

8. Tap Organization

9. Set the phone aside but keep it open on the far right screen

Create your Okta password

On your computer or tablet:

10. Go to your personal mailbox and look for the email you received from noreply@okta.com (as shown in the 1st screenshot below)

11. tap or click on the Reset Password button in the body of the email (as shown in the 1st screenshot below)

12. Enter your new password twice using the guidelines provided (as shown in the 2nd screenshot below)

13. Click on Set up under the Security Question section (as shown in the 3rd screenshot below)

14. Choose a set Security question in the dropdown menu or Create one of your own choice then click on Finish (as shown in the 4th screenshot below)

15. Click Setup under the Okta Verify section (as shown in the 1st screenshot below)

16. Once you see the QR code (as shown in the 2nd screenshot below), please pick up your mobile phone, and tap "Yes, Ready to scan." (as shown in the 3rd screenshot below)

17. Your mobile camera will open (as shown in the 4th screenshot below) and you can now scan the QR code on your Computer screen (as shown in the 4th screenshot below)


18. You are automatically brought to the left hand screen on your mobile and when you click Done you will automatically see the right hand screenshot below appear

19. You can now close your mobile device and move to Step 2 under the New Employee section on the Home page


Still need help?

New Employee - If you require further assistance before your Official Start Date then please email onboard@ww.com

Current Employee - If you require further assistance then please use the slack channel #it-support (24/7/365)